Have you ever wondered why drive-thru part repair shops that offer factory authorized repairs stand out from those that don’t?  It’s because factory authorized repairs are performed by a service center specifically designated by the manufacturer of the product. The manufacturer also requires repair technicians to undergo training to develop expertise on the latest diagnostic techniques and repair procedures for the product. 

All drive-thru customers want three things – delicious food, fast service and friendly employees who provide a good drive-thru experience. Part of providing a good experience consists of knowing what customers expect to do in each drive-thru zone.

All drive-thru restaurants focus their attention on resolving traffic jams in the lane and throughout their lot. The techniques used include line busting teams, adopting multiple lane configurations lanes, and posting signage to guide customers throughout the lot.

Many of our CE Repairs customers use HME drive-thru parts and equipment such as headsets and timer systems. Sanitizing them not only reduces the number of germs on their surfaces to a safe level, it also extends the life of the parts. Here’s how:

If you have frequent drive-thru part repairs due to poor maintenance or operating multiple restaurants, having an equipment maintenance agreement (EMA) from a reputable vendor can save you money and eliminate the aggravation that can come with repairs.

Looking for a way to serve more cars in your drive-thru lane? Try using the ZOOM Nitro Timer system from HME to measure your drive-thru capacity in real time. This advanced timer system: