Giving your drive-thru customers a seamless drive-thru experience starts with fast service, accurate orders and friendly crew members. But there’s more to it than that. In fact, sometimes the little things make a big difference. For example:
Entries Tagged as Customer Service
Little Things Can Make a Big Difference
March 22, 2024 ·
Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Parts · Drive-Thru Repairs · Drive-Thru Sound Quality · drive-thru strategy · Drive-Thru Warranty · Equipment Repairs
Do Your Drive-Thru Zones Provide a Good Customer Experience?
March 01, 2024 ·
Is your drive-thru lane more crowded than ever? Are you experiencing more bottlenecks that slow down service times? From the moment customers pull onto your lot until they leave, all zones should work together to create a smooth and convenient customer experience. Here’s how to make it happen:
Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-Thru Warranty
3 Tips For Hiring Drive-Thru Employees
December 21, 2023 ·
It’s hard to keep a drive-thru running smoothly without well-maintained drive-thru parts. It’s even harder without enough trained employees. Here are three tips for hiring employees when you need them.
Tags: Customer Service · Drive-Thru Efficiency · drive-thru employees · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Mobile Ordering
Let CE Help You With DIY Drive-Thru Part Repairs
November 17, 2023 ·
Are you a do-it-yourself (DIY) kind of person when it comes to small, manageable repairs? If you’ve got a minor problem with a beltpac, base station or other drive-thru part, CE Repairs can help.
Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Repairs
How to Create Loyal Drive-Thru Customers
November 10, 2023 ·
Loyal customer programs are a great way to increase revenues in the drive-thru as long as you make it quick and easy for program members to use your app. These four tips will help loyalty members enjoy a good ordering and loyalty program experience.
Tags: Customer Service · digital menuboard · Drive-Thru Efficiency · drive-thru employees · Drive-Thru Maintenance · Drive-Thru Repairs · Drive-thru technology · Drive-Thru Warranty
Free Drive-Thru Part Support When You Need It
May 26, 2023 ·
At CE Repairs, we believe educated customers are the best customers. That’s why we provide a variety of downloadable information to help you learn more about your drive-thru parts and understand why you can count on us for quality repairs every time. This includes:
Tags: Customer Service · Drive-Thru Maintenance · Drive-Thru System Repair · Drive-Thru System Repairs · Drive-Thru User Manuals · Drive-Thru Warranty · Online User Manual
How to Develop Loyal Generation Z Drive-Thru Customers
May 19, 2023 ·
Are you getting your share of the 74 million Generation-Z Americans born between the mid-1990s and early 2010s? If you’re treating them like older customers, probably not. GenZs have different expectations for drive-thru restaurants. If you want them to become your loyal customers, do the following:
Tags: Curbside Pickup · Customer Service · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-Thru System · Drive-Thru Warranty · Equipment Repair · Equipment Repairs
Two Questions To Improve Drive-Thru Customer Service
April 28, 2023 ·
The secret to attracting more customers to your drive-thru brand is simple – give them a great drive-thru experience. This can be accomplished by regularly asking, “What have we always done that is still working?” and “What is no longer working that we should do differently?”
Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Headsets · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-Thru Timers
4 Tips to Boost Your Customer Loyalty Program
March 03, 2023 ·
Loyalty programs are a good way to increase average ticket sales, encourage return visits, and generate more revenue in the drive-thru. These four strategies can help make your program more effective:
Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Equipment Repair · Drive-Thru Equipment Repairs · drive-thru strategy · Drive-Thru System Repair · Drive-Thru System Repairs
4 Tips for Seamless Remote Ordering and Pickup
February 03, 2023 ·
Are more of your drive-thru customers ordering remotely these days? If so, it’s not surprising considering the high number of cars in drive-thru lanes everywhere. These tips can help provide a seamless remote order pickup process for your customers
Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Equipment Repair · drive-thru strategy · Equipment Repair