5 Ways to Reduce Service Times in 2022

Drive-thru lines throughout America don’t seem to be getting much shorter. You can reduce your average service times with these techniques:

1.    Allow remote customers to customize and pay for their orders in advance. This will eliminate two steps at pickup time.

2.    Offer curbside pickup with designated parking spots. This reduces service times by having less cars in the lane without reducing total car count.

3.    Get orders started sooner. Equip line busters with mobile devices that can instantly send orders to the kitchen.

4.    Create pullout lanes that enable customers to exit the lane and park nearby if they have small orders that are quick to prepare.

5.    Install a menuboard before customers reach the order point. Reducing customer indecision will shave time off the order process.

To this list, we would add keep your drive-thru parts and equipment in good working condition. CE can reduce downtime for your vital drive-thru parts with our same-day service (available for most repairs) and Advance Exchange program. We also offer free inbound shipping on all repairs to help keep your costs down.

For quality drive-thru part repairs from factory certified technicians, give us a call at 877-731-0334.