4 Tips to Boost Your Customer Loyalty Program
Loyalty programs are a good way to increase average ticket sales, encourage return visits, and generate more revenue in the drive-thru. These four strategies can help make your program more effective:
- Capture enough data to personalize offers and interact with loyalty members, but don’t ask for so much information that it feels intrusive.
- Avoid overusing discounts as this can cause you to lose money by attracting customers who aren’t interested in your loyalty program.
- Design your app for ease of navigation, link it to your loyalty program, and give customers reasons to order more.
- Use A/B testing to determine the best subject lines, email content, and other communications that yield the most cost-effective rewards.
At CE Repairs, we create loyal customers by combining expert drive-thru part repairs with fast service to keep your drive-thru humming. Our factory-authorized repairs get the job done right the first time. We provide same-day service (on most orders). And we don’t charge for inbound shipping.
If you’re in a pinch, our Advance Exchange program can send you a temporary replacement part overnight until we repair your broken drive-thru part. That’s the way we do things at CE, and our customers seem to like it because they tend to stay with us a long time.
Next time you need help keeping your drive-thru parts in good order, call 877.731.0334. We’re ready and waiting to serve you.
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