If you’re a drive-thru operator needing to send a drive-thru part or equipment to get repaired for the first time, CE Repairs is the right place. With other repair shops you may find sending your broken equipment a bit confusing. With CE it’s a simple process – fast and easy on our web site. Sending us your broken drive-thru is a simple matter of three easy steps all on the same page. 

CE is widely known for more than fixing non-functioning drive-thru parts and equipment to keep them operating efficiently. We also stock and sell 27 drive-thru headset products to make it easy to find the right tools for your business. The details of these headsets are easy to review and evaluate on our website, and consist of:

Long lines in drive-thru lanes don’t discourage customers from expecting fast service. These techniques are very effective for keeping service times at a low level:

During the high drive-thru car counts of summer, the best way to keep your lanes moving is to maintain your headsets, timers, and accessories for those tools in good condition. To support drive-thru audio quality, CE offers different headset brands and accessory types in a variety of conditions:

Drive-thru restaurants require two-way communication between customers in their cars and staff members inside the restaurant to provide fast, accurate service. But what happens when bad weather shuts down your headset system when you least expect it? CE Repairs offers four types of cabled intercoms for sale and repair to provide a backup source for your drive-thru.

Summer time is almost here, which means drive-thru car counts will reach the highest numbers over the next three to four months. The best strategies for providing fast, quality service in crowded lanes include the following:

With long lines becoming a daily event in the drive-thru lane, sending out line busting teams rather than one crew member has become the norm. It’s more efficient to have multiple crew members, but there are other ways to serve your customers faster.

When it comes to taking customer orders and filling them quickly and accurately, drive thru headsets are an essential piece of equipment. Base stations play an equally important role as they are the central communication hubs that facilitate clear and efficient communication between order takers and customers in their cars. 

The design and configuration of your drive-thru lot has an important impact on the quality of your service. You want it to look nice, but other factors make the difference between an unsatisfactory and a positive customer experience. These factors can make a big difference:

Tandem drive-thru lanes, the single lane that enables two cars to get through the same amount of space independent of each other, are growing in popularity. A tandem lane starts with two separate order points, each with their own order taker. It has two pickup windows so both cars can follow the same path when ordering and receiving their meals, resulting in faster customer service and guests driving away with a positive drive-thru experience.