How CE Repairs’ Advance Exchange Program Works

Commercial Electronics 0 14
Few things are more upsetting than having downtime of a vital drive-thru part, such as a headset or timer system, because it stops working. The time it takes to ship it, have it repaired and returned to your drive-thru can reduce operational efficiency and drive up service times.   CE knows how important it is to minimize drive-thru part downtime, so we offer an Advance Exchange Program that...

HME User Manuals At Your Service

Commercial Electronics 0 10
There are times in the drive-thru when you have minor problems that don’t require sending a broken drive-thru part in for repair. You may have trouble registering a base station or belt-pac or you may need to train new employees on operating a message repeater timer. If your drive-thru operates with HME drive-thru parts and equipment, CE Repairs has got your back.   Our Drive-Thru Repair...

The Drive-Thru Part Protection Plan to Meet You Needs

Commercial Electronics 0 9
Having drive-thru parts and equipment repaired can put a big dent in your operations budget, especially if you own or operate multiple restaurants. Enrolling in a drive-thru equipment maintenance agreement – at CE we call it our Drive-Thru Protection Plan – can save you money and avoid putting off needed repairs due to budget constraints.   Our Protection Plan provides fixed, low, monthly...

Fast Service for CE Customers

Commercial Electronics 0 9
Everyone appreciates fast service, regardless of the product or industry. Congratulations to Taco Bell for providing the fastest quick-service times in the U.S. for the third year in a row. How do they do it? By constantly developing new approaches to serving their customers. These include:   Innovative restaurant designs that cater to different customer preferences Seamless mobile...

Improve Drive Thru-Put With Your Timer System

Commercial Electronics 0 8
Looking for a way to serve more cars in your drive-thru lane? Try using the ZOOM Nitro® timer system from HME to measure your drive-thru capacity in real time. This advanced timer system: Measures capacity by calculating your speed, past performance, and current bottlenecks Resets and reacts to any present bottlenecks on an hourly basis Provides the most up-to-date estimates at all times...

Two Questions To Improve Drive-Thru Customer Service

Commercial Electronics 0 9
The secret to attracting more customers to your drive-thru brand is simple – give them a great drive-thru experience. This can be accomplished by regularly asking, “What have we always done that is still working?” and “What is no longer working that we should do differently?”   From there, get rid of what isn’t working and introduce new strategies that:   Create an improvement plan for...

Buying New Headsets Is Quick and Easy at CE Repairs

Commercial Electronics 0 7
If your drive-thru is in need of new headsets, CE has got you covered. We stock and sell 26 different models of headsets from four brands – HME, Panasonic, 3M/PAR, and CE.   We make it easy to browse our inventory online with the ability to search by model, brand and condition. This includes searching for headsets eligible for our Advance Exchange Program, which provides temporary...

Improve Your Customer Experience With Video Detection

Commercial Electronics 0 10
Have you heard about the latest drive-thru technology that lets you see what’s going on everywhere on your lot? It’s call video detection, and it allows you to track service times at every step of your drive-thru process. This, in turn, allows you to deliver a better customer experience, which is what every drive-thru customer wants.   When you think about it, providing a great customer...

6 Must-Have Features For Your Drive-Thru Timer

Commercial Electronics 0 9
As the drive-thru industry grows increasingly complex, so does the need for state-of-the art timer systems. If your current time system doesn’t include these key features, you’re falling behind in the game.   Real-time metrics that provide real-time data on car counts, performance metrics and more.         2. Configurable dashboards that let you customize how the data is...
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