5 Tips for Faster Service in Today’s Crowded Drive-Thru Queues

Another summer has come and gone, but drive-thru lanes remain full due to restricted in-store dining in many areas. These tips can help keep service times as short as possible.

• Keep your drive-thru parts and equipment in good repair at all times
• Remove items with long cook times from the menu during busy dayparts
• Simplify your menuboard to support quick decisions by customers
• Equip line busters with mobile tablets
• Offer curbside pickup for customers who order remotely

The sight of long lines in the lane can drive customers away. But If you employ these practices, you can serve customers faster than they think. If you’re keeping service times low, let customers know about it via your social media app.

On the other hand, nothing slows service times like down time due to broken equipment. That’s why we offer fast, reliable service on all our drive-thru parts repairs. Our Advance Exchange program can be especially helpful. When you’re in a pinch, we can send you replacement equipment overnight without waiting to receive your broken part. Click here for details.

We also offer same-day service on most drive-thru parts repairs, and our 4-month warranty ensures you won’t have to pay to fix it again if a part we repair breaks down during the warranty period. Call us at 877-731-0334. We’re here to help keep your drive-thru running smoothly and your customers happy.