4 Tips to Improve Sound Quality in Your Drive-Thru System
Is
harsh winter weather degrading sound quality in your drive-thru system? Try
these four tips from CE Repairs for clearer sound
and better communications between customers and crewmembers.
- Make sure the order post is in a
protected spot that minimizes noise. When possible, situate this critical
component of your drive-thru system behind a building or facing away from
traffic noise on busy streets. If you don’t have a suitable location,
install a sound screen to help block wind and other noises.
- Install a speaker post with two separate
sound chambers. The separate chambers enhance sound quality, making it
easier for customers and crewmembers to hear and understand each other.
- Position the inbound microphone as
close as possible to the customer's level in the car. A good rule of thumb
is to locate it about 42” above the pavement. Too low or too high and the
microphone will pick up all kinds of unwanted extraneous noises.
- Make sure the outbound speaker isn’t
too close to the microphone. Placing it at least two feet away will
minimize feedback and help prevent fuzzy, distorted communications.
These are small improvements, but they
can make a big difference in your sound quality and your customer service. If
these important external components of your drive-thru intercom system need
replacement or repair, give us a call at 877-731-0334.
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