Every year Artificial Intelligence (AI) adds new benefits for drive-thru restaurants. Automating order-taking with voice recognition was the first to gain a lot of attention. Since then, reducing errors and wait times, offering personal upsells, predicting customer behavior for better inventory, and taking overall efficiency to a higher level that frees up staff and increases revenue.

It may seem harder that new trends keep coming ever year. Granted, it often takes time to figure out how to make trends provide the most value for drive-thru restaurants and their customers. But every year some trends make big breakthroughs.

Most CE customers prefer to send in their drive-thru equipment to get it there as quickly as possible. However, they sometimes prefer to talk first with one of our Drive-Thru Technical Support members to explain the damage and what will be needed to repair it. 

People like to eat certain foods at different times of the year, and the upcoming holiday season is no exception. Seasonal rotating of LTOs (Limited Time Offerings) is an effective way to attract fast food customers to your drive-thru.

Broken equipment is an irritation for drive-thru operators, crew members, and customers – especially essential equipment such as headsets and timers. In most cases, CE Repairs can repair your damaged product within 24 hours of receiving it (some limitations and exclusions apply). If we can’t fix it within 24 hours, the repair is FREE.

Artificial intelligence (AI) is continuing to catch on in the drive-thru industry, especially when it comes to taking customer orders. However, there are many things AI can do to help kitchen crews work more efficiently.  These include:

Winter is approaching, and even on cold days customers expect fast service. These techniques can reduce service times at any time of the year.

Are you interested in learning about CE drive-thru Protection Plans, the type of warranty we provide, and other aspects of our repairs?  Then visit our Drive-Thru Repair Facts web page for the questions you’re looking for. You will get the answers to the following questions to help you make important decisions about your drive-thru parts and equipment.

Long lines in drive-thru lanes don’t discourage customers from expecting fast service. These techniques are very effective for keeping service times at a low level:

Drive-thru parts and equipment that quit working create problems for restaurant operators, employees and customers. CE can turn a disaster into a minor problem with our Drive-Thru Help Center. These four tools are easily available online to help you resolve problems onsite.