Declutter Your Menuboard to Get Faster Service Times
These
days, drive-thru customers want diverse menu choices. But they also want to be
able to order quickly and simply. Otherwise, they can get frustrated and
indecisive, which does not enhance fast, efficient service.
You
can make it easier on customers and crewmembers by “decluttering” your
menuboard. According to a recent survey, the top five features customers want
in a drive-thru menuboard are:
1. Variety
of choices 75%
2. Helpful
images for ordering 73%
3. Well-organized 71%
4. Easy
to understand 66%
5. Easy
to find an item and order quickly 66%
If
you have a crowded menuboard that makes customers hunt for the items they want,
it’s time to assess whether it meets these five criteria. If not, you could be
losing business to competitors that have simpler, better organized menuboards.
CE
can’t help you with menuboard makeovers. But we can keep your drive-thru parts and equipment in good repair.
So when you have a menuboard that makes it quick and easy to order, your
crewmembers will be able to provide excellent service.
There’s
a reason CE Repairs is a recognized leader in drive-thru parts repairs. In
fact, there are a lot of
them. The next time you need fast, accurate repairs, give us a call at
877-731-0334.
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