Quick-service restaurants can turn in to a war zone during lunch rush. With several orders flooding in through the drive-thru speaker, you have to constantly be on the move to stay under your service goals and to keep your customers happy. When food is flying out the window, your drive-thru equipment can take a beating. Drive-thru headsets are the most common of equipment casualties during peak hours. They’ve been stepped on, run over, dropped in the fryer, and have gone through the proverbial ringer. In times like these, you want to send your equipment to a repair facility you trust.

CE not only provides quality parts and factory-trained service, but also guarantees to repair most drive-thru equipment within 24 hours. To top it off, you also will receive a four-month repair warranty on that repair. That means if your headset, belt-pac, or drive-thru timer breaks down again within that time period you can send it in for a free repair.

If you don’t have the means to send in your broken equipment, or simply need a faster turnaround, CE also offers an advance exchange option. All you need to do is call to report your broken drive-thru equipment, and CE will send a replacement to your store, usually overnight. Once you receive your replacement, just put the broken equipment back in the box and seal it. UPS will be contacted to come back to your store within a week to pick up and return it to CE.

If your store is one of several that you operate which is in frequent need of drive-thru system repairs, there is an affordable solution for you. CE offers protection plans for HME, Panasonic, and 3M drive-thru equipment. For a low, fixed, monthly fee your entire drive-thru system can be covered. This will help you avoid any unpredictable expenditures and is an affordable, hassle-free way of ensuring you always have working equipment.

In a quick-service atmosphere there’s no telling what equipment failures may occur. But there will never be a need to wave the white flag. With CE as your partner, you’ll be able to conquer any lunch-rush mishap. Call CE today to get your drive-thru running its best.