The big trend in the drive-thru seems to be auto voice ordering with artificial intelligence (AI), but it’s not the only way to simplify drive-thru ordering. Using hand-held devices can also reduce service times and lower order mistakes. These devices:
Entries for month: August 2024
4 Advantages of Hand-Held Devices in the Drive-Thru
August 23, 2024 ·
Tags: Drive-Thru Equipment · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Repair · drive-thru strategy · Drive-thru technology · Equipment Repair
Be Safe, Change Your Headset Earfoams On A Regular Basis
August 16, 2024 ·
Preventing germs and diseases from being transmitted to crewmembers and guests is important in the drive-thru. But sometimes it does occur, usually due to spoiled food, unclean food preparation areas, and failure of crewmembers to practice good personal hygiene.
Tags: Drive Thru Accessories · Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Repairs · Drive-Thru System Repair · Drive-thru technology
Don’t Have Time for a Drive-Thru Headset Failure? Call CE Repairs!
August 09, 2024 ·
Artificial intelligence (AI) is increasingly being used to take orders in drive thrus. Why? Because it takes orders quickly and accurately and allows the human order taker to get involved in other tasks without making guests wait. But if you still use human order takers and the headset breaks down, you’re in trouble unless you have a standby headset. After all, headsets are the most important drive-thru part in the entire process. When they break down wait times get much longer, and customers often go somewhere else.
Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Headset Repair · Drive-Thru Headsets · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-Thru Warranty
Five “People” Things that Can Make a Difference to Your Customers
August 02, 2024 ·
Drive-thru operators know what their customers want, and they focus on them to provide a good experience. Fast service times in the lane. Food that comes out hot, fresh and accurate. Easy to read menuboards, and a lot more. But sometimes they forget their guests also care about the people part of the business. Here are some tips to get customers feeling like you care and appreciate them.
Tags: Customer Service · Drive-Thru Efficiency · drive-thru employees · Drive-Thru Maintenance · Drive-Thru Repairs · drive-thru strategy · Drive-thru technology · Drive-Thru Warranty