Drive-thru battery issues are the easiest to identify and most common cause of faltering systems. Here are some helpful tips that CE Repairs can offer you!
Other helpful drive-thru repair tips for batteries:
When you detect an issue whether it be intermittent or low sound, no sound, "low battery" alerts, growing discharge rates, drive-thru headset resets are required more often. You shoudl first try swapping the battery for a fully charged one.
When charging a battery:
- Always turn off your drive-thru belt pack or your all-in-one drive-thru headset before removing the battery
- Only charge batteries after they're mostly run down and you have received the "low alert" message.
- Keep the battery on the charger until fully charged and the green light comes on.
- Keep the contacts on the batteries and chargers clean. You can do this with regular use of rubbing alcohol on a cotton swab, or even a pencil eraser!
- Drive thru batteries will typically last 12-18 months under normal, regular use. Although they will continue to "work" after this time period, their ability to hold a charge will slowly begin to degrade, so be careful not to get used to subpar battery performance.
- Most batteries include "date codes" so that you can keep track of the age of each individual battery. See your supplier for interpretation of these codes.
- Don't put batteries in your pocket or cash drawer. These places commonly short the battery, discharging it very quickly and in some cases damaging it
We hope that these helpful hints and tips will prolong the life-span of all your drive-thru batteries!
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