Many QSRs have a drawer full of broken drive-thru equipment because they don’t have the time or the money to send it for repair. This can get you in to a pickle if you’re down to your last working headset. What would you do if it happened to break down during lunch rush? With a CE Protection Plan those worries can be a thing of the past.

There are several plans to choose from to fit any budget. Some benefits to having a Protection Plan include:

-Unlimited drive-thru repairs for a low, fixed monthly fee

-No long-term contracts

-Good for any model/any brand headset and timer

-Less downtime in stores

-Quality parts and service

For convenience at its finest, try CE’s premium coverage for headset systems. This provides you with advanced exchange and overnight shipping on base stations, vehicle detector boards, speakers, power adapters and chargers. Also included is advanced exchange on headsets and belt-pacs with second day shipping. Instead of waiting for drive-thru equipment to be shipped, repaired and shipped back to you, CE will send  replacement equipment within one to two days. All you have to do is put your broken equipment in that same box and hand it back to the UPS driver. It doesn’t get easier than that.

If you’re on a tight budget, there are other plans that provide full coverage and include mail-in drive-thru repair of headsets and belt-pacs for a low monthly fee.  

Seems like more and more companies these days are charging for technical support. Fortunately, there’s one company that’s critical to the success of my business that doesn’t – CE.

I own a small chain of quick-serve restaurants, and we have a drive-thru in each one. Which, of course, means that I need a good headset and timer system to operate each drive-thru in a fast and efficient manner. This equipment breaks down from time to time, and I know I can count on CE for quality repairs or replacement parts.

But sometimes I can’t tell if a piece of my drive-thru equipment needs repairing or if it can be fixed on the spot. When that happens, I call CE and they give me a quick, honest answer. Sometimes the only solution is to send the equipment in to be repaired or replaced. But many times they have saved me time and money by explaining over the phone how to solve the problem.

When I need help with a technical problem, it’s nice to know I can call CE and speak to a live support person without worrying how much it will cost. It doesn’t matter what the issue, they will take the time to help me figure it out. And they offer this free support on all models of drive-thru equipment that they sell and repair.

If you need drive-thru equipment repairs, or you’re not sure how to fix something, give CE a call.  You’ll get fast, friendly service from people who know what they’re doing.

Need to adjust a belt-pac but aren’t sure how? Want to change some of the settings on your drive-thru timer but can’t find the manual? Then check out CE’s free online training videos. Designed to help you maintain and operate your headset system equipment more efficiently, these short (usually less than a minute) videos provide useful information on a variety of drive-thru equipment and procedures.

Here’s a sample of some of the videos you can find on our video training page:

HME Wireless IQ

• How to change the language on a belt-pac
• How to clear the registration
• How to take an AIO headset out of hands-free mode
• How to register a wireless IQ belt-pac

HME System 30A

• How to properly load paper
• How to change the time
• How to change store hours
• How to set up dayparts

You have enough headaches running a busy quick service restaurant without constantly having to worry about equipment breakdowns and how much it will cost to fix them. Now, you can protect your equipment and get peace of mind at a very affordable price with CE’s Drive-Thru Protection Plan.

For one fixed monthly fee, you get:

• Unlimited drive-thru repairs
• Reduced downtime
• No long-term contracts
• Fast, professional repair of any model or brand
• Quality parts and service

Our plans cover everything from headset systems to drive-thru timers and cabled equipment, and offer a variety of coverage levels and options. Why worry about drive-thru equipment maintenance when you could be focusing your time and energy on running your store more efficiently?

Call CE today at 1-800-737-0688 to learn more about our different equipment protection plans.

I’m a do-it-yourself kind of guy.  I also like to save money when possible. That’s why I was glad to learn that CE provides all kinds of drive-thru repair manuals for my HME equipment.  Not that it breaks down a lot, because HME equipment is so well made. But even the best drive-thru equipment wears out over time. And my drive-thru team can be a little rough on the equipment as well. So I like having a source of information I can turn to when things just need a little tune-up instead of major repairs.

Last time I counted, CE offered more than three dozen downloadable manuals. These include setup and installation procedures, operating instructions, quick reference guides, and more.  And they cover everything from the wireless communication systems to the timer systems, software and accessories.

I’ve been using HME drive-thru equipment in my restaurant for years, so often I can fix the problem myself. But if I get stuck on something, all I have to do is call CE at 877-731-0334 and the friendly support staff will do their best to walk me through it. If we can’t figure it out, I know that CE provides fast turnaround and quality repairs for all my drive-thru equipment.

With all that goes on in my restaurant day in and day out, it’s nice having one less thing to worry about!

CE, the leader in drive-thru equipment repairs and accessories, announces three special offers for new customers.

First month free with CE drive-thru protection plan

Why worry about the high cost of drive-thru repairs? Our protection plans give you peace of mind with unlimited repairs at one low monthly payment. Sign up now and your first month is on us!

Drive-thru headset and belt-pac repair special

If you’ve been putting off needed repairs, now’s the time to check out CE. As a first time customer with CE, we’ll give you up to 50% off the cost of any all-in-one headset or belt-pac repair. Offer is good for HME, Panasonic, or 3M drive-thru headsets, and comes with our 4-month warranty. Some restrictions and conditions apply.

Free drive-thru battery special

You can never have too many drive-thru batteries on hand. Purchase three CE branded batteries for any HME, Panasonic, or 3M drive-thru system and we’ll give you a fourth one for free. This offer is available to new and existing CE customers, and is valid only on CE-branded batteries. Free battery must be of equal or lesser value.

These days, it seems like it takes a lot of work to get a “live person” on the phone to ask a simple question. But with CE Repair’s drive-thru repair technical support, you can get a helpful expert on the phone with ease. Just call 877-731-0334 and we’ll do our best to talk you through technical issues quickly and efficiently.

Always friendly, always personable, our drive-thru repair tech specialists know what it takes to keep you up and running should a minor issue arise. Tech support from CE Repairs covers all brands and models.

If you prefer online, be sure to visit the FAQs section of our website for quick, helpful answers about CE’s drive-thru repairs.

As the manager of a busy QSR, I have to stay on top of my drive-thru equipment. Recently I heard from crew members that a couple of the headsets were starting to have intermittent issues. Knowing that I can’t afford downtime, I got a hold of CE Repairs right away, based on the recommendation of a colleague. I was afraid that the drive-thru headset repairs would take a long time, but with CE that wasn’t the case. After printing out a couple of free inbound shipping labels from the website, I boxed up the drive-thru headsets and sent them off. Turns out that CE will get most drive-thru repairs back to you within 24 hours of receiving the drive-thru equipment – and that’s just what happened. Now those drive-thru headsets are back in use and we’re running at peak efficiency once again.

I was also really happy to find out that as a first time customer, my drive-thru repair qualified for a 50% discount. So the next time I have drive-thru equipment issues, I’ll be sure to use CE Repairs.

They say an ounce of prevention is worth a pound of cure. Same goes for your investment in valuable drive-thru equipment. At CE Repairs, one fixed monthly fee can cover the cost of unlimited drive-thru repairs, so there’ s no more worry about surprise expenses; makes monthly budgeting easier as well.

Your Drive-Thru Protection Plan covers any model and any brand. And our 4-month drive-thru repair warranty means we’ll fix it again free* if anything goes wrong with your repaired drive-thru equipment during that time period.

Choose the Right Drive-thru Repair Vendor

Choosing the right drive-thru repair vendor can make all the difference. Does yours offer multi-store discounts; 50% off of any drive-thru headset or drive-thru belt-pac repair if you’re a new customer; or free inbound shipping? With CE Repairs, you’ll get the best value for your drive-thru repair investment.

*Some restrictions and conditions may apply.