If traditional line busting can’t keep up with the long lines in your drive-thru lane, it may be time to deploy a speed team to engage customers earlier in the queue. To enable this team to take orders quickly and efficiently:

·       Provide speed team members with mobile devices that can digitally send orders to the kitchen and accept payment on the spot.

·       Equip them with dual-channel headsets so they can communicate with managers and kitchen crewmembers.

·       Train speed team members in social distancing protocols and how to deliver a touchless customer experience.

·       When the line gets exceptionally long, have customers who have ordered pull out of the lane and into a designated parking area where their meals will be delivered to their vehicle.

One good way to keep the regular lane moving quickly is to make sure all your drive-thru parts are functioning as they should. That’s where CE can help.

When you need to fix damaged or worn out drive-thru parts, we offer same day service on most repairs. We offer free inbound shipping. And we stock a variety of new and refurbished drive-thru parts when replacement is the best option. For quality repairs done quickly and correctly, call us at 877-731-0334.