Teamwork in the drive-thru is vital to providing fast service and a good customer experience, especially with the ongoing labor shortage. The fewer employees you have, the more important it is to train your team to work together.
- Teach respect. Explain how respect creates a bond that supports teamwork. Constantly model it to your crewmembers.
- Cross-train all crewmembers. Cross-training makes employees’ jobs more interesting and easier to fill positions when employees are sick or unavailable.
- Use gamification. People like to compete. When the job is fun and exciting it brings out the teamwork in everyone.
- Avoid conflict. Teach employees how to resolve disagreements without arguing.
At CE – a leader in drive-thru parts repairs – we build teamwork by making sure our employees understand and uphold the values of our company. These values include providing our customers with fast, reliable repairs that get the job done right the first time and doing our best to keep their drive-thru parts and equipment operating at optimal performance.
We offer customer-focused services, such as free technical support, same-day service on most repairs, and the inbound shipping is free! All our drive-thru part repairs come with a 4-month warranty, and we even provide free technical support. The next time you need quick, dependable repairs call CE at 877-731-0334. We’ll be waiting to serve you.
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