How To Turn Gen Z’s Into Loyal Customers

October 19, 2020 ·

Generation Z – people born in America between 1996 and 2015 – has two attractive features for drive-thru operators. Gen Z’s love fast food. And there are 74 million of them. That’s a market you can’t afford to overlook!

 

To turn Gen Z’s into loyal patrons of your drive-thru brand:

·       Offer a diverse menu, including healthy items

·       Make your social media app fun and easy to use

·       Have a seamless remote ordering and payment process

·       Have separate pickup areas so Gen Z’s don’t have to wait in the queue

·       Promote your community involvement of your web site and app

 

You still need to take care of your traditional customers who expect fast service in the lane. So if your drive-thru parts and equipment are constantly breaking down and needing repair, CE Repairs can help.

 

We fix all makes and models of the most important drive-thru parts - headset and timer systems. We also sell new and refurbished units when replacement becomes the obvious choice. In most cases, we even offer same-day service or you get the repair for free!

 

So keep an eye on those up and coming Gen Z’s while continuing to take good care of the older segments of your market. And for drive-thru parts repairs that can’t be beat, call CE at 877-731-0334.

Tags: Customer Service · Drive-Thru Equipment Repair · Drive-Thru Headset Repair · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy

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