Drive-thru managers and their employees all want a reliable headset system that works when they need it. Because employees wear them for hours at a time, they also want a headset that is comfortable, provides good sound quality and is easy to use. 

Crew members may not always tell you when a headset isn’t working just right. But you can look for clues that indicate when it might be time for a headset tune-up or repair.  For example:

•    Are crew members frequently adjusting or fidgeting with their headsets?

•    Do the headsets fall off during busy times?

•    Do employees complain about background noise when communicating with customers?

•    Are order mistakes increasing or higher than they should be?

If your drive-thru is experiencing one or more of these issues on a regular basis, it could be a sign that your restaurant is in need of drive-thru repairs or even upgrading. That’s where CE can help.

We offer fast, reliable repair service on most brands of drive-thru equipment, and in many cases offer same-day service for broken equipment. We can often diagnose problems over the phone. And if your equipment can’t be repaired, we have an ample selection of new and refurbished equipment at very competitive prices.

Remember, happy employees are productive employees. Keeping your drive-thru headsets in good shape will keep your crew members happy, so they can keep your customers happy – which is what a QSR drive-thru lane is all about.