Nobody likes a bottleneck in a drive-thru lane. Not drive-thru managers. Not employees. And certainly not customers.

Equipment downtime is a frequent cause of bottlenecks. So one of the first steps in preventing bottlenecks is to keep your drive-thru headset parts and equipment in good operating condition with regular maintenance and drive-thru repairs when necessary. Try these tips as well:

• To get orders to the kitchen faster, use line busters with handheld devices like iPads and Android tablets.

• Eliminate complex orders that take a long time to prepare from your drive-thru menus.

• Accept online and call-in orders so you can prepare meals as the customer is driving to your restaurant.

• Use the latest in timer systems to track data on when bottlenecks are most likely to occur.

It also helps to keep a supply of replacement drive-thru headset parts on hand. Belt packs, ear muffs and other parts are simple to install, and can be easily replaced in a few minutes.

If your drive-thru headset parts need repair or replacement, you can always turn to the #1 name in drive-thru repairs – CE. If you can’t fix something on your own, our same-day service will help to minimize equipment downtime.