Are drive-thru headset equipment problems slowing down your service times? Here’s how to avoid some common equipment breakdowns.

Broken headset wires are one of the most common drive-thru headset repair issues because they can easily break when they get twisted and turned as employees adjust the headset to fit more comfortably. To eliminate this problem, simply switch to a wire-free headset design.

Headbands can also break due to rough treatment from crewmembers. To avoid this problem, purchase headsets that are designed and built with steel headbands, as they can be pulled, twisted and turned in many directions without causing damage.

Headset casings, which are the outside containers that protect all the inner pieces of the headset, are designed to withstand rigorous daily use. But they can break if they get dropped, stepped on, or accidentally damaged in some other way. To minimize this type of damage, make sure your headset is made with reinforced Xylex, a high-tech material that can absorb strong impacts without any problems.

Of course, you can’t prevent all accidents. And even the best materials wear down over time. So when you need to repair or replace a headset, give CE a call at 877-731-0334. We’ve got a great selection of headset equipment and accessories from the top brands at very competitive prices.