Despite the focus on safety during the COVID pandemic, speed of service remains a top priority in the drive-thru. These strategies will significantly reduce your service times.

1.    Get orders to the kitchen faster. Equip your line busters with mobile tablets that instantly send orders to the kitchen.

2.    Encourage remote ordering. Make it easy for customers to order ahead of time via your website and social media app.

3.    Cut down on order mistakes. Use order confirmation boards and other techniques to avoid having to fix incorrect orders.

4.    Accept touchless payment. Paying with a smart phone is quicker (and safer) than with cards or cash.

5.    Keep your drive-thru parts and equipment in good working order.

At CE, we specialize in helping you with tip #5. Our factory-authorized technicians quickly diagnose problems, allowing us to provide same-day service on most of our drive-thru part repairs. When you really can’t wait, our advance exchange program ships you a temporary replacement part until we fix your broken one.

We also provide a 4-month warranty on all our drive-thru part repairs. If your drive-thru part stops working during that time period, we’ll fix it again at no charge. For fast, reliable repairs, call CE at 877-731-0334.