5 Keys to a Great Curbside Pickup Experience

March 8, 2021 ·

Curbside pickup at QSRs is rapidly increasing in popularity for several reasons. It’s safe. It’s quick. It’s ideal for customers who love fast food but don’t want to wait in a queue to order and receive their meals. Here’s what you need to make curbside pickup work:

 

  1. Let remote customers know when their order will be ready so they don’t arrive too soon
  2. Designate parking spots just for pickup customers
  3. Use technology that allows customers to alert the kitchen when they arrive on the lot
  4. Provide fast, no-contact delivery
  5. Track the data so you can manage curbside service times and ensure a good experience

 

Car counts in the lane are continuing to increase as well, and the last thing you need is broken drive-thru parts and equipment to disrupt service. That’s where CE Repairs can help.

 

Our advance exchange program minimizes downtime by sending you temporary drive-thru parts to use while we fix your broken ones.  We provide same-day service on most repairs. And we don’t charge for shipping on inbound repairs

 

Keep your curbside pickup customers happy with a seamless experience. When you need drive-thru parts repairs done right the first time, call us at 877-731-0334.

Tags: Curbside Pickup · Drive-Thru Equipment Repair · Drive-Thru Headset Repair · Drive-Thru Parts · Drive-Thru Repair · Drive-Thru System Repair · Mobile Ordering

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