4 Tips to Boost Your Customer Loyalty Program

March 3, 2023 ·

Loyalty programs are a good way to increase average ticket sales, encourage return visits, and generate more revenue in the drive-thru. These four strategies can help make your program more effective:

 

  1. Capture enough data to personalize offers and interact with loyalty members, but don’t ask for so much information that it feels intrusive.

 

  1. Avoid overusing discounts as this can cause you to lose money by attracting customers who aren’t interested in your loyalty program.

 

  1. Design your app for ease of navigation, link it to your loyalty program, and give customers reasons to order more.

 

  1. Use A/B testing to determine the best subject lines, email content, and other communications that yield the most cost-effective rewards.

 

At CE Repairs, we create loyal customers by combining expert drive-thru part repairs with fast service to keep your drive-thru humming. Our factory-authorized repairs get the job done right the first time. We provide same-day service (on most orders). And we don’t charge for inbound shipping.

 

If you’re in a pinch, our Advance Exchange program can send you a temporary replacement part overnight until we repair your broken drive-thru part. That’s the way we do things at CE, and our customers seem to like it because they tend to stay with us a long time.

 

Next time you need help keeping your drive-thru parts in good order, call 877.731.0334. We’re ready and waiting to serve you.

Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Equipment Repair · Drive-Thru Equipment Repairs · drive-thru strategy · Drive-Thru System Repair · Drive-Thru System Repairs

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