Little things can make a big difference in the drive-thru. Shaving off a few seconds here and there with these four tips can reduce service times and provide a more enjoyable customer experience.

1.    Clearly mark the entrance and exits. Also, make it easy to identify parking spots, pull-forward spaces, and curbside pickup as soon as customers pull into the lot.

2.    Install a preview board before the order point. This gives customers more time to review your menu options and decide what to order.

3.    Locate the speaker and microphone to optimize sound quality. Place both as close to the customer as possible to facilitate clear communications that reduce service times.

4.      Install an order confirmation screen. Reduce order mistakes by allowing customers to review and confirm their orders before moving forward.

When you have a broken drive-thru part that needs repair, CE can save you a lot of down time with our Advance Exchange program. We’ll overnight you a temporary replacement part to use while we fix your part.

We also provide same day service on most of our repairs to get your broken drive-thru parts back to you as soon as possible. And don’t forget about our free inbound shipping on ALL repairs.

For quality drive-thru parts and service that help you provide better service to your customers, call CE at 877-731-0334.