If you’re still sending crewmembers out into the queue with a pencil and paper during busy dayparts, it’s time to update your linebusting methods.

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In the drive-thru world, the demand for mobile ordering is growing by leaps and bounds. Many drive-thrus are already accepting phone and Internet orders. But millions of younger consumers are now insisting on ordering with their smart phones – which is good for drive-thrus and their customers.

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In case you haven’t noticed, young people do just about everything on their smart phones these days – including ordering from fast food drive-thrus. If you want them to order from your drive-thru, you’d better having a branded smart phone app for your restaurant or chain. If you’re in the process of developing one, make sure your app:

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