Due to COVID, today’s drive-thru customers are more concerned about safety than ever. To avoid direct contact when transferring food from the kitchen to the customer:

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One of the best ways to keep your drive-thru parts and equipment in tip-top shape is with an equipment management agreement (EMA). These plans provide unlimited repairs for one fixed monthly payment, so you never have to worry about going over budget due to unexpected repairs.

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Looking to unload your existing drive-thru system so you can upgrade to a newer one? If so, you’re probably wondering how much the old one would be worth in a trade-in.

If you have the time and energy, you could list it on e-Bay. Or, you could do it the easy way and call CE Repairs at 877-731-0334. We refurbish a lot of legacy drive-thru parts and equipment, and have a lot of experience in determining their value.

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Line busting has long been an effective technique for delivering faster service in busy drive-thrus. With lines getting longer due to the steep decline of in-house dining, these tips can help keep service times to a minimum:

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Fast food professionals say that providing drive-thru customers with a great experience is the key to repeat business. How do you go about doing that? Here’s our checklist for keeping customers happy so they come back for more.

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What do HME, Panasonic and 3M headsets have in common?

They’re the top three brands in the drive-thru industry. They provide reliable performance when well maintained. And, they can all be fixed – quickly and professionally – at CE Repairs.

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Drive-thru parts are like cars – they often break down and need repairs when you least expect it. Fortunately, CE’s drive-thru equipment maintenance agreement (EMA) provides a great way to keep costs to a minimum while getting the repairs you need. Here’s how it works:

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Few things are more important to drive-thru customers that getting the order right. Yet, from 2018 to 2019, overall order accuracy throughout the industry declined by 5%, to 84.4%. Getting almost one out of every five orders incorrect does not make for a good customer experience!

Here are some quick tips to keep this number where it should be – in the mid to high 90s:

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It takes a lot of parts and equipment to keep a drive-thru lane humming, and the cost of those parts can add up. That’s why many operators purchase refurbished rather than new drive-thru parts.

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If you have never used CE for drive-thru parts and equipment repairs, now’s the time to give us a try.

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