Drive-thru brands aren’t finding it as hard to hire new employees as it was over the past few years. Now the problem is keeping them. High turnover means added time, effort and money to recruit and train new crewmembers. It can also cause staffing problems and reduce efficiency.

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When looking for new drive-thru parts, such as headsets, you can save money by purchasing refurbished rather than new. But there are many factors to consider before making this important decision.

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Today’s drive-thru headsets are made to provide long life and solid performance if properly maintained. But sooner or later these essential drive-thru parts will need repairs to keep them going. That’s where a CE Repair Warranty and Drive-thru Maintenance Program can help.

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Despite continuing long lanes in drive-thru lanes, speedy service remains a top expectation for fast food customers. Getting orders to the kitchen quicker is one way to deliver it.  

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Regular maintenance is an easy and effective way to keep your drive-thru parts and equipment in good condition. While headsets, timer systems and other internal equipment receive a lot of attention, maintenance for important outside equipment sometimes gets overlooked. Be sure to do the following on a regular schedule:

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The dictionary defines “optimize” as making the best or most effective use of a situation, opportunity or resource – a goal every drive-thru operator strives to achieve. To get a head start on optimizing your drive-thru:

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Everyone wants to be done with the COVID-19 pandemic. Unfortunately, new variants keep springing up and case numbers are rising again. Drive-thru patrons may not be as concerned about no contact ordering and pickup as they were a year or two ago. But it still makes sense to practice safety protocols to protect customers and crewmembers.

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When you manage multiple drive-thru restaurants, good time management is your most important asset. Work smarter and more efficiently with these four techniques:

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In the drive-thru, customers value speed of service and order accuracy above all else.  Not surprisingly, the same goes for drive-thru part repairs. If your repair shop doesn’t offer the following, it’s time to look for somewhere else.

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Getting orders right the first time supports two important drive-thru goals – avoiding irritated customers and developing loyal ones. Four common methods for getting the order right include:

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