Most quick-service crew members simply don’t have time to wait on the phone to purchase accessories or replacement parts. CE makes it incredibly convenient by offering online ordering. You can make purchases 24/7, as well as view repair pricing, send in drive-thru repairs, and read up on ways to improve your drive-thru efficiency. Gone are the days of waiting on hold.
CE makes ordering drive-thru equipment as easy as 1-2-3. With an online shopping cart you can purchase drive-thru headsets, chargers, batteries and other accessories without ever having to pick up the phone.
Follow these steps to get started:
1.
Hover your mouse over the “Drive-Thru Repairs
Accessories & Sales” tab above, and click on your brand of equipment.
2.
Choose the drive-thru equipment or accessories
you need and add them to your cart. You can make quantity adjustments while
items are in your shopping cart.
3.
Once you are ready to place the order, click
Checkout.
Fill out your shipping and billing information and submit your order.
If you need to send in a drive-thru headset repair, CE also offers FREE inbound shipping. Locate the shipping form on the “Send in a Repair” tab, fill in your information, and click submit. A shipping label will be displayed on the next page. All you have to do is print it and tape it to the outside of your broken equipment box. Drop off the box at a UPS facility or hand it to your UPS driver and we’ll take care of the rest.
Check back next week for more tips on how to improve your drive-thru efficiency. Right click here and select “bookmark this link” to make CE blogs easily accessible for your weekly reading enjoyment. If there is anything you cannot find on the site, call 877-731-0334 and one of our support reps will be happy to assist.
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