You know those people who tell the same story over and over again? They ask, "Have you heard this one?", and before you can even think, "Yes, a million times!" ... let alone say it .... they've launched into it again?

Well, here at the CE Drive-Thru Repair Blog we're not in the habit of telling stories, let alone repeating them. But this one ... about a fellow QSR, and a potentially major catastrophe for their drive-thru ... bears telling many times over. Why? Because it could save you money ... lots and lots of money.

Time For A Drive-Thru Headset Repair?

The problem started at the tail-end of the lunch rush. First, a crew member noticed the boom starting to come loose on her AIO drive-thru headset. It was more of an annoyance in the beginning, but as time went on it became apparent that this was one drive-thru repair that wasn't going to fix itself. And by the time the dinner rush came along, the loose boom was giving the crew member fits and slowing down the entire operation. The manager thought quickly and called CE's drive-thru repair technical support. The specialist on the other end of the end came up with a quick fix, and the QSR was back in business.

Then disaster struck. The entire drive-thru headset system went down. The single headset would have been able to limp along for another day or two, but the drive-thru headset system repair had to be dealt with ... and dealt with fast.

Drive-Thru Equipment Repair Advance Exchange

After another frantic call to CE Repairs, our QSR manager had a drive-thru repair solution to save the day. CE Repairs would send a new drive-thru headset system base station to the restaurant by 10 the next morning, and he would be back in business. All the manager had to do was pack up the broker base station in the same replacement drive-thru equipment box and send it to CE. For just $75 (plus the regular drive-thru repair cost), he would have working drive-thru equipment, while his drive-thru headset repair was being done. No downtime. No worries.

And what about that AIO drive-thru headset with the pesky boom issue? The manager sent that out the next morning, and had it back within 24 hours. Like I said, no worries. But then again, that's what happens when you work with CE for your drive-thru equipment repairs.