Looking for a way to serve more cars in your drive-thru lane? Try using the ZOOM Nitro® timer system from HME to measure your drive-thru capacity in real time. This advanced timer system:
Measures capacity by calculating your speed, past performance, and current bottlenecks
Resets and reacts to any present bottlenecks on an hourly basis
Provides the most up-to-date estimates at all times...
Vehicle detectors are an essential drive-thru part for keeping cars moving through the lane swiftly and efficiently. When a problem occurs, it needs to be taken care of right away. Fortunately, problems are often small enough to troubleshoot on your own.
Start by resetting your drive-thru system base station. If that doesn’t clear up the problem, unplug the whole system and reboot it. If...
Are you getting your share of the 74 million Generation-Z Americans born between the mid-1990s and early 2010s? If you’re treating them like older customers, probably not. GenZs have different expectations for drive-thru restaurants. If you want them to become your loyal customers, do the following:
Offer remote ordering and mobile payment
Provide a seamless curbside pickup...
Today’s digital menuboards have become one of the best up-selling tools in the drive-thru. Here’s how to use your menuboard to increase average ticket sales and revenues.
Design and lay out your menuboard for profitability. Focus your menuboard strategy on the items that best support your revenue, average ticket sales, and other business goals.
Use video technology. Display video...
It’s hard to imagine a drive-thru part more important than the basestation. This vital cog in the system oversees car detection, headset communications, volume levels and most other system settings.
CE is expert at repairing base stations when something gets out of whack. We fix it right the first time, usually with same-day service. If you need your base station up and running faster than...
In
2021, QSR Magazine’s annual drive-thru survey named Chic-fil-A as the best
drive-thru based on customer rankings. The iconic chicken brand earned the top
ranking despite coming in 10th among the top 10 brands in service
times.
With
speed of service such a high priority for drive-thru customers, it might seem
illogical that Chic-fil-A could achieve the top overall ranking. It turns...
If
you’re still struggling to hire enough employees to fully staff your QSR and
its drive-thru, these three techniques should help:
Provide
flexible scheduling. This
has become a top priority for today’s job seekers, especially students and
working parents.
Offer
pay on-demand. Pay
on-demand allows workers to access their income as they earn it rather than...
“Free”
isn’t a word you hear very often in the drive-thru industry – unless you’re
familiar with CE Repairs. We believe in taking good care of our customers, so
we offer a variety of special offers as a way of saying “thank you” for doing
business with us.
If
you haven’t used CE for your drive-thru part repairs, you’re entitled to
receive the following special offers as a first-time...
A
lot of things have changed in the drive-thru over the past few years. Longer
lines in the queue. Remote ordering. Curbside pickup and delivery. The trend to
contactless drive-thru experience. The introduction of kiosks and automatic
ordering. Sometimes it seems like it will never end.
There’s
one thing that hasn’t changed over the last 50 years, and that’s the ability to
get quality...
When
it comes to drive-thru parts breaking down in the middle of a busy shift, most
drive-thru operators focus on their timers and headsets. But what about the
headset base station? If it stops working, your headsets are useless.
CE
can help. We expertly repair and refurbish 14 different models of
base stations from HME, Panasonic and 3M/PAR. More important, we do it
quickly and get it right...