If
you’re still sending crewmembers out into the queue with a pencil and paper
during busy dayparts, it’s time to update your linebusting methods.
1. Instead of pen and paper, equip your
line busters with mobile tablets. That way they can instantly send orders to
the kitchen. It also shows customers that your store keeps up with the times.
2. Allow customers to order by...
In the drive-thru world, the demand for
mobile ordering is growing by leaps and bounds. Many drive-thrus are already
accepting phone and Internet orders. But millions of younger consumers are now
insisting on ordering with their smart phones – which is good for drive-thrus
and their customers.
The one hitch with mobile orders is the
need to manually reenter the order into your POS system,...
In
case you haven’t noticed, young people do just about everything on their smart
phones these days – including ordering from fast food drive-thrus. If you want
them to order from your drive-thru, you’d better having a branded smart phone
app for your restaurant or chain. If you’re in the process of developing one,
make sure your app:
·
Is catchy but simple to use.
·
Works on...