Are you using artificial intelligence (AI) to handle customer orders in your drive thru? AI can process customer orders when the regular order taker is called away to another task. But that’s not all AI can do, especially when it comes to marketing your business. AI technology can:

Most drive-thru restaurants used a varied menu to attract customers who have different tastes and/or like to sample a wide variety of foods, drinks and desserts. At CE we get the attention of customers with our Drive-Thru Protection Plan.

Deploying a line buster out in the lane during busy day parts has been around for a long time. However, with continually congested car counts one line buster is no longer sufficient. Try these approaches:

Have you ever wondered why drive-thru part repair shops that offer factory authorized repairs stand out from those that don’t?  It’s because factory authorized repairs are performed by a service center specifically designated by the manufacturer of the product. The manufacturer also requires repair technicians to undergo training to develop expertise on the latest diagnostic techniques and repair procedures for the product. 

All drive-thru customers want three things – delicious food, fast service and friendly employees who provide a good drive-thru experience. Part of providing a good experience consists of knowing what customers expect to do in each drive-thru zone.

All drive-thru restaurants focus their attention on resolving traffic jams in the lane and throughout their lot. The techniques used include line busting teams, adopting multiple lane configurations lanes, and posting signage to guide customers throughout the lot.

It’s hard to keep a drive-thru running smoothly without well-maintained drive-thru parts. It’s even harder without enough trained employees. Here are three tips for hiring employees when you need them.

Many of our CE Repairs customers use HME drive-thru parts and equipment such as headsets and timer systems. Sanitizing them not only reduces the number of germs on their surfaces to a safe level, it also extends the life of the parts. Here’s how:

If you have frequent drive-thru part repairs due to poor maintenance or operating multiple restaurants, having an equipment maintenance agreement (EMA) from a reputable vendor can save you money and eliminate the aggravation that can come with repairs.