Looking for quick, simple ways to reduce customer wait times in the queue? These four tips are easy to implement and effective:
Equip line busters with mobile devices that can instantly relay orders to the kitchen and process payment.
Offer curbside pickup for customers who don’t want to wait in the queue.
Use order confirmation boards to reduce mistakes.
Encourage remote payment by...
Got a drive-thru part that needs repairing right away? Send it to the experts at CE Repairs in three easy steps:
Place your equipment in a box. Be sure to provide ample packaging for protection during shipment.
Fill out the form, print the FREE UPS return service label, and attach it to the box. Keep a copy of the UPS tracking number.
Drop the box off at any authorized UPS...
When you think it about, it’s amazing how many different accessories are needed to keep your drive-thru parts and equipment functioning as they should. From speaker and microphone cables to external vehicle detectors, ear foam holder rings, battery chargers and much more.
At CE Repairs, we stock and sell 95 different drive-thru accessories from leading brands. These include HME, Panasonic,...
Loyalty programs are a good way to increase average ticket sales, encourage return visits, and generate more revenue in the drive-thru. These four strategies can help make your program more effective:
Capture enough data to personalize offers and interact with loyalty members, but don’t ask for so much information that it feels intrusive.
Avoid overusing discounts as this can...
Are you thinking about adding an additional drive-thru lane at your restaurant to provide better service to customers? This approach works well to reduce wait times in the lane, but it also means adding more drive-thru parts and equipment, including headsets and timer systems. This, in turn, can add to repair costs to keep the equipment in good operating condition.
CE Repairs has a...
Are more of your drive-thru customers ordering remotely these days? If so, it’s not surprising considering the high number of cars in drive-thru lanes everywhere. These tips can help provide a seamless remote order pickup process for your customers
Make it easy to order. Provide clear, simple navigation on your web site and your social media app.
Provide estimated preparation...
Tired of having to pay for costly drive-thru part repairs when you least expect them? If so, an equipment maintenance agreement (EMA) from a reliable vendor can save money and make budgeting for repairs easier.
Terms and costs can vary widely among drive-thru part and equipment EMAs, so it pays to do your research before signing on the dotted line. The most cost-effective EMAs include the...
Repeat customers are vital for a successful drive-thru enterprise. Great tasting food is the primary reason customers become loyal customers, but other factors are taken into account as well. According to a recent survey, five top reasons customers patronize drive-thrus on a regular basis are convenience, fast service, order accuracy, menuboards and order confirmation screens. Deliver these...
Looking for a reliable drive-thru headset with half the weight and size of other popular headsets! It’s called the EOS | HD from HME, and we’ve got it for you at CE Repairs. We sell new and refurbished units, and we repair them as well.
What makes it all-in-one? HME moved all the batteries, buttons and electronics to one side of the headset. This eliminates the need to run a wire across...
Have you ever had a problem with an HME drive-thru part you could handle yourself but you can’t find the manual? For example, you need operating instructions for training new employees on your wireless headset system or installation instructions on a new timer system. The answer to your problem is at your keyboard.
CE Repairs maintains an extensive online library of HME user manuals,...