The drive-thru can be a noisy environment, both inside the restaurant and out. Since garbled communications are a leading cause of order mistakes, it’s important to have built-it sound reduction features in your headset system. These should include:

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Despite continuing long lanes in drive-thru lanes, speedy service remains a top expectation for fast food customers. Getting orders to the kitchen quicker is one way to deliver it.  

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Regular maintenance is an easy and effective way to keep your drive-thru parts and equipment in good condition. While headsets, timer systems and other internal equipment receive a lot of attention, maintenance for important outside equipment sometimes gets overlooked. Be sure to do the following on a regular schedule:

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Loyalty programs are a good way to increase average ticket sales, encourage return visits, and generate more revenue in the drive-thru. These four strategies can help make your program more effective:

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