We all know it... limping along on damaged or broken drive-thru equipment is no way to run a restaurant. So when you do need a drive-thru repair, make sure you're confident in the quality of  the work you receive. At CE Repairs, we fix what others can't ... or won't. In fact, we're so confident in the expertise of our drive-thru repair technicians - and the quality of our drive-thru repairs - that if we can't fix your drive-thru equipment, you'll receive a $100 credit toward the purchase of a new unit, or $65 toward the purchase of a refurbished unit. That goes for any drive-thru headset repair, drive-thru timer repair or drive-thru speaker repair. 

4-Month Drive-Thru Repair Warranty

We want our drive-thru repairs customers to be completely satisfied. That's why, in the unlikely event your drive-thru repair doesn't hold up, we've got you covered with a full, 4-month drive-thru equipment repair warranty. That means if anything goes wrong with your drive-thru headset repair - or any drive-thru equipment repair - we'll fix it again for free. Some restrictions and conditions apply, of course.

Drive-Thru Repairs Same-Day Service

Like we said, trying to operate with damaged or broken drive-thru equipment is no way to run a restaurant. So the next time you need a drive-thru equipment repair, send it off right away to CE Repairs. In most cases, we'll complete your drive-thru repair within 24 hours of receiving it, or the repair is free. (Some limitations and exclusions apply.) To make it even easier, CE offers free inbound shipping on all drive-thru repairs. How's that for satisfaction guaranteed!?

CE has been in the drive-thru repair industry for over 40 years, this gives CE quite the advantage over its competitors. CE has become a leader in all drive-thru repairs; they have factory-authorized drive-thru technicians that are able to deliver same-day quality service. You will never need to look or go to another place for all your drive-thru repair needs.

CE is always committed to providing their new and existing customers the best drive-thru repairs in the industry, CE strives to make every customer feel important and compelled to want to come back. We offer both new and current customers great deals and offers as we mentioned in our previous posts below. CE wants to exceed your expectations and always make sure that your drive-thru repair needs are met in a timely and efficient manner.

Drive-Thru Repairs and Sales

Maybe you do not need a drive-thru repair but simply a quick buy of an accessory or equipment. Once again, you will not have to look any further than CE. CE offers the top leading brands in the drive-thru industry, from HME, Panasonic, 3M, they also provide their own CE brand as well. Here at CE we want to make you feel a little less stressed and more confident in knowing if anything does go arise, you are only one phone call away from solving your drive-thru repair or issue! Visit us at www.cerepairs.com or call us at: 877-731-0334.

It's not unusual for a company to say that they value their customers' business. But here at CE Repairs, we think there's a difference between saying it and actually doing it. That's why we back that statement up with a host of drive-thru repair specials to reward our existing customers.

Existing Customer Drive-Thru Repair Specials

Here's a quick list of our current drive-thru repair specials for new customers:

• First month free on a CE Drive-Thru Repair Protection Plan - unlimited repairs for one low monthly price
• CE Drive-Thru Repairs Bonus Bucks - For every $100 you spend on a repair with CE, we'll give you $5 in Bonus Bucks to use on future repairs.
• CE Drive-Thru Repairs Referral Program - For every new customer you refer to CE, we'll give you a $25 Amazon.com gift card. Plus, the person you refer will get to take 50% off a drive-thru headset repair or drive-thru belt-pac repair.
• CE Drive-Thru Repairs Multi-Store Discount - Save up to 25% off on select products and services. Call 877-731-0334 for details.
• Free drive-thru headset special - Purchase 2 CE branded headsets for any HME, Panasonic, or 3M system and get a 3^rd headset free.
• Free drive-thru battery special - Purchase 3 CE branded batteries for any HME, Panasonic, or 3M system and get your 4^th battery free

Trust your drive-thru headset repairs, drive-thru timer repairs, drive-thru speaker repairs and all other drive-thru equipment repairs to the experts at CE. For more details on existing customer drive-thru repair specials, and terms and conditions, click on the link here: http://www.cerepairs.com/current-customer-specials.

Here at CE Repairs, we go the extra mile for customers. For evidence, look no further than our same-day service, four-month warranty policy, and free inbound shipping on drive-thru repairs. And with expert technicians who get your drive-thru repair done right - the first time - there really is a difference with CE Repairs.

But what if you've never used CE for your drive-thru equipment repairs? Are you just supposed to take our word for it that we're better? Of course not. That's why we offer money-saving specials on drive-thru repairs for all first-time customers.

New Customer Drive-Thru Repair Specials

Here's a quick list of our current drive-thru repair specials for new customers:

• First month free on a CE Drive-Thru Repair Protection Plan - unlimited repairs for one low monthly price
• 50% off any all-in-one headset or belt-pac repair for any HME, Panasonic, or 3M drive-thru headset system
• Purchase 2 CE branded headsets for any HME, Panasonic, or 3M system and get a 3^rd headset free.
• Free drive-thru battery - Purchase 3 CE branded batteries for any HME, Panasonic, or 3M system and get your 4^th battery free

For more details on new customer drive-thru repair specials, and terms and conditions, click on the link here: http://www.cerepairs.com/new-customer-specials.

Rewarding Our Current Drive-Thru Repair Customers

Of course we haven't forgotten our current customers. To learn how we reward those who stick with CE for their drive-thru repairs, just stay tuned to this blog.

Equipment downtime is a killer to drive-thru profitability. No drive-thru operation can operate at peak efficiency when it's limping along on broken or partially functioning drive-thru headsets and drive-thru timers. That's why it's so important to act fast when it comes to drive-thru repairs and drive-thru equipment maintenance and troubleshooting.

Fast and Easy Drive-Thru Equipment Repairs

CE Repairs makes it fast and easy to get your drive-thru equipment repairs done so you can stay up and running. In fact, our drive-thru headset repairs and drive-thru timer repairs are as easy as 1-2-3:

1.  Place your drive-thru equipment in a box (include packaging around your equipment for protection during shipment)

2.  Fill out the convenient online form on the CE Repairs website (http://www.cerepairs.com/?pg=SendRepair). You'll get a UPS return service label to place on the box for FREE inbound shipping.

3.  Drop the box off any any authorized UPS service location or give it to your UPS driver.

Same-Day Service On Drive-Thru Repairs

In most cases we'll repair your drive-thru equipment within 24 hours of receiving it, or the repair is FREE. Some limitations and exclusions apply. Call 1-877-731-0334 for details.

Onsite Service Providers For Drive-Thru Repairs

Sometimes your drive-thru equipment repair is something that can't be sent in a box. That's why CE Repairs offers a comprehensive referral network of qualified onsite service providers. If your drive-thru speaker repair, drive-thru headset system repair, or any other drive-thru equipment repair requires onsite attention, call us at 1-877-731-0334. And remember to do it fast - because your drive-thru repair can't afford to wait.

A little troubleshooting can go a long way towards avoiding a costly drive-thru repair. The tips here might just prevent a service call on your drive-thru vehicle detector and save you time and money:

• If there is a problem with your drive-thru vehicle detection system, first try resetting the drive-thru system base station. If that does not work, try unplugging the whole system, and rebooting it that way.

If those two options do not work, check for the following:

• Loose electrical and cable connections
• Exposed or frayed loop lead-in wires
• Whether drive-thru menu board was relocated without also moving detector loops
• Effects from severe inclement weather

Free Technical Support

Don't forget that CE Repairs offers free technical support. Just give us a call at 877-731-0334, and our helpful drive-thru repair experts will answer your technical questions free of charge.

The most affordable drive-thru repair is the one that can be avoided altogether. That's why it's so important to perform regular maintenance on your drive-thru headsets and regular checks on your drive-thru speakers, drive-thru vehicle detectors and other critical drive-thru equipment.

Drive-thru headsets and belt-pacs are the workhorses of any QSR operation. They're made up of small parts and are subject to lots of wear and tear. Avoid costly downtime or a full-blown drive-thru repair with these quick maintenance tips for drive-thru headset systems:

• Prevent wear and tear on belt-pacs by disconnecting cables and connectors only when troubleshooting.

• Use clothing clips to prevent belt-pac cable from catching on something.

• Drive-thru equipment can be cleaned with a mild household cleanser sprayed on a damp cloth. Squeeze out excess liquid first; and do not spray cleanser directly on product.

• Use a soft bristle toothbrush to remove crumbs from crevices around buttons.

• Check date code on batteries and replace every 18-24 months.

• When adjusting headset microphone position, hold the boom at its base, not at the microphone tip.

• Store drive-thru equipment in a cool, dry place.

• Regularly check the outside speaker for sound quality and volume level. Microphones and speakers should be replaced approximately every three to four years. This is especially true in areas where the seasons are extreme, with lots of rain, humidity and snow.

These regular maintenance checks of your drive-thru equipment can prevent head aches and unforeseen costs in drive-thru repairs. If you have any further questions or concerns about a drive-thru repair call us here at CE Repairs at 877-731-0334 and a drive-thru repair expert will be able to assist you!

The CE Drive-Thru Repair blog has given a lot of attention to the importance of drive-thru headsets, drive-thru headset systems and drive-thru timer systems. And for good reason. Without properly maintained equipment, your drive-thru could be operating at less than peak efficiency - slowing down order times, messing up order accuracy and, worse yet, leading to costly drive-aways. But let's not forget - behind the scenes of any successful QSR are a host of drive-thru accessories that keep the operation running smoothly.

CE and Leading Brand Name Accessories

CE offers a complete line of drive-thru equipment accessories from leading brand names like HME, Panasonic and 3M, as well as CE branded products. Keep your drive-thru repair costs down and your drive-thru up and running with quality accessories like drive-thru batteries, speaker/intercom cables, shotgun speakers, ceiling speakers, grill speakers, external vehicle detectors, power supplies, cabled intercom systems and much, much more.

New and Refurbished Drive-Thru Accessories

To keep drive-thru repair and drive-thru equipment costs down further, CE offers refurbished drive-thru equipment and accessories in certain categories. Refurbished drive-thru equipment is put through a rigorous inspection system to ensure peak performance, so that your drive-thru never misses a beat. In some instances, CE will give you a choice between a drive-thru repair, a new piece of drive-thru equipment, or a refurbished unit or accessory. Just compare prices and make the decision that best suits your needs.

"My customers can't hear me!"

This is a very common issue and typically it's a very easy one to address:

-Most people may think the optimal position to wear your drive-thru mic is directly in front of your mouth. Although, the best place to wear your drive-thru headset mic is actually at your chin. This will get rid of any static or interfering noise that could be caused from speaking too closely into the drive-thru headset mic. Definitely do not wear the drive-thru headset mic at your forehead or beneath your chin.

-Always remember to remove the foam protector from the mic and confirm that the mic hole is fully clear. Sometimes this small hole will get clogged with debris and causes volume issues or "muffled" sounds.

-Replace the drive-thru headset mic foams regularly.  They should be in place to protect the mic area, and replaced regularly for sanitary reasons.

-If you use corded drive-thru headsets (as opposed to all-in-one), make sure that your connection to the drive-thru belt pack is free of debris and is very snug.  If some of your drive-thru headsets work better than others, then swap drive-thru headsets and drive-thru belt packs to deduce which drive-thru headsets or drive-thru belt packs are causing the problem.  Get the faulty ones repaired now to avoid running out of working drive-thru equipment at a critical time.

-Go outside to your order point and confirm that nothing (like a point-of-purchase sign) is obstructing your customers from the outside speaker or mic.

If you check off each of the items above but still have issues with less than clear sound to your customers, then you probably have a speaker or wiring issue.  Call in your local service company (CE can recommend one in your area if you like).  A relatively small investment will make for some much happier customers and you as well!

Speed and efficiency are the name of the game in the QSR business, and nothing can slow things down like cars backed up in the drive-thru lane due to faulty equipment. That's why CE offers same-day service on most drive-thru equipment repairs. Just send us your broken equipment (with free inbound shipping), and in most cases we'll fix it within 24 hours of receiving it or the repair is FREE. That goes for an HME headset repair (or any other brand), drive-thru timer repair, and a majority of drive-thru equipment repairs. Some limitations and exclusions apply.

Drive-Thru Repair Advance Exchange - The Ultimate In Speedy Service

Some drive-thru equipment repairs just can't wait. That's why CE offers a convenient drive-thru repair advance exchange program. Need a drive-thru repair now? Give us a call and we'll ship replacement equipment overnight. You don't even have to ship us the broken drive-thru equipment in advance. Just use the same box the replacement drive-thru equipment came in to send back your broken equipment for as little as $75 (plus the regular drive-thru repair cost).

Call For Onsite Drive-Thru Repairs

Need a drive-thru speaker post or full drive-thru speaker system repair? CE offers an extensive referral network of qualified service providers to help with onsite drive-thru repairs. Just call 877-731-0334 for details on our convenient nationwide drive-thru repair service and  installation.

The Drive-Thru Repair Experts

Here at CE, we've been in the drive-thru repair business for 40 years. Our expert technicians have the know-how to fix all major brands of drive-thru equipment including HME, Panasonic and 3M. And we know how to do it fast - and right - the first time.