These days it’s not enough to just clean your headsets. These essential drive-thru parts must also be sanitized to prevent transmission of harmful germs.

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Little things can make a big difference in the drive-thru. Shaving off a few seconds here and there with these four tips can reduce service times and provide a more enjoyable customer experience.

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In today’s high-tech drive-thru industry, many consider a cabled intercom system to be an outdated anachronism that has outlived its time. Others see it as a durable, easy to use communication tool for customer and in-store communications.

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If you own or operate multiple drive-thru restaurants, your time is your most important asset. These four techniques can improve your time management skills and the performance of your drive-thrus.

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With the advent of remote ordering, curbside pickup and order delivery, drive-thrus are tracking more performance data than ever. Unless your most important drive-thru part – your timer system – offers the following capabilities, you won’t be able to keep up with new trends that are transforming the drive-thru industry.

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It’s hard enough to hire good employees these days. The last thing you want to do is lose them. These strategies can help retain your best performers:

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It looks like remote ordering is here to stay in the drive-thru world. If you’re still working out the kinks in your remote ordering process, these five steps can help:

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It used to be that the only menu display you needed in the drive-thru lane was your menuboard. Nowadays, communicating menu information also includes pre-order boards, websites, and social media apps. To avoid overloading customers with too much information that can slow down service times, follow these three menuboard principles:

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The COVID-19 pandemic has changed the drive-thru world in many ways. One thing that hasn’t changed is the customer’s desire for speedy service. In fact, speed of service has become more important than ever in the minds of drive-thru consumers.

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Today’s rechargeable headset batteries are designed for long life and reliable performance. But these vital drive-thru parts can only handle so many recharges before they wear out. How do you know when to replace them with new ones?

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